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Free delivery from 45 CHF to Switzerland · Click & Collect in Bordeaux & Nice
La Boutique du Thé, Mariage Frères teas since 1999

Cookies and other trackers

Cookie policy

THEDisNice · www.laboutiqueduthe.com

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, phone) when you visit a website. It allows the site to recognise your browser, to remember information (the contents of your basket, language choice, login to your account) or to measure traffic. Other technologies (pixels, browser local storage, device identifiers) perform comparable functions: this policy refers to them collectively as “cookies”.

The Site www.laboutiqueduthe.com is operated by THEDisNice (see the Privacy policy for our full contact details).

2. Your consent

On your first visit, a banner allows you to accept or refuse, as easily one as the other, the placement of cookies that are not strictly necessary, or to configure your choices category by category. Until you have made a choice, no cookie subject to consent is placed; continuing to browse does not constitute acceptance. Your choice is retained for six (6) months, after which you will be asked again. You may change or withdraw it at any time via the link “Manage my cookies” in the footer of the Site.

Only cookies strictly necessary for the operation of the Site are placed without consent, in accordance with Article 82 of the French Data Protection Act (loi Informatique et Libertés).

3. The cookies we use

3.1 Strictly necessary cookies (exempt from consent)

Name / issuerPurposeDurationTypeConsentement
Session and authentication (Site / Supabase)Keeping you logged in to your customer account, session securityUntil you log out or the session token expiresInternalNot required
Basket (Site)Remembering the contents of your basket between visits30 daysInternalNot required
Browsing convenience (favourites, recently viewed products, windows already seen, form drafts)Retrieving your favourites and your actions from one visit to the next, not showing you again a window you have already closedLocal storage, no expiryInternalNot required
Cookie consent (Site)Recording your cookie choices6 monthsInternalNot required
Hosting (Lovable: __dpl)Technical cookie from the hosting provider, set from the first page: it remembers the version of the Site (deployment) served to your browser24 hoursThird partyNot required
Security and performance (Cloudflare: __cf_bm, cf_clearance)Protection against bots and attacks, load balancing30 min to 1 yearThird partyNot required
Payment (Square, Stripe, Klarna)Securing the transaction and preventing payment fraud, set on the payment pages. Square provides the Site's bank card form; Stripe hosts the payment page used for Klarna payments and for payments in Swiss francs.SessionThird partyNot required

3.2 Audience measurement cookies (subject to consent)

Name / issuerPurposeDurationTypeConsentement
Google Analytics 4 (_ga, _ga_*)Statistics on visits to and use of the Site (pages viewed, journeys, origin), in order to improve our content and services13 months maximumThird partyRequired
Microsoft Clarity (_clck, _clsk)Heatmaps and replays of journeys on the Site (clicks, scrolling), to identify what hinders browsing. Your account, order and address book pages are masked: their content is never recorded1 year (_clck), 1 day (_clsk)Third partyRequired

3.3 Advertising and personalisation cookies (subject to consent)

To date, the Site places no advertising or personalisation cookies: no Google Ads or Google Merchant Center tag, no Meta pixel, nor any other targeting tool. Should we deploy one, it will be added to this policy and will be placed only after your consent.

3.4 Social media and third-party content cookies (subject to consent)

Some pages may include content from third-party platforms (videos, share buttons, maps, customer reviews). These platforms may place their own cookies when you interact with this content; they are loaded only after your consent.

Name / issuerPurposeDurationTypeConsentement
Google maps of the shops (Google Maps)Displaying the map of our shops in Bordeaux and Nice. Until you have accepted third-party content, the map is not loaded: the page shows the address and a button to display it yourself.Durations set by GoogleThird partyRequired
Google Customer ReviewsAfter a delivered order, to offer you a satisfaction survey from Google about your purchase. Only if you have accepted third-party content; you remain free to decline the survey.Durations set by GoogleThird partyRequired

4. How can you manage your cookies?

You may change your choices at any time via the link “Manage my cookies” in the footer of the Site. You may also configure your browser to refuse or delete cookies; the procedure is described in the help menu of each browser (Chrome, Firefox, Safari, Edge). Refusing strictly necessary cookies may impair your experience: you may be unable to stay logged in, keep your basket or complete an order.

For third-party cookies, you may also refer to the tools offered by the relevant providers: the Google Analytics opt-out add-on (tools.google.com/dlpage/gaoptout), Google ad settings (adssettings.google.com) and Meta, and the platform www.youronlinechoices.com.

5. Personal data and retention period

The information collected by cookies (identifiers, truncated IP address, browsing data) is personal data processed in accordance with our Privacy policy, to which we refer you for your rights and our contact details. The lifetime of cookies subject to your consent does not exceed thirteen (13) months; data collected by audience measurement cookies is retained for a maximum of twenty-five (25) months.

The information the Site stores in your browser's local storage (basket, favourites, browsing preferences) has no automatic expiry date: it remains on your device, is never transmitted to a third party, and disappears as soon as you clear the Site's browsing data. The basket, however, is automatically cleared after thirty (30) days.

6. Updates

This policy may be updated, in particular when new services or tools are deployed on the Site. The version in force is the one published on the Site. Last updated: 3 October 2026.

Free delivery

On orders from 45 CHF to Switzerland

Secure payment

Visa, Mastercard, CB, American Express, Klarna, Apple Pay, Google Pay

Attentive customer care

Monday to Saturday, 10 am to 7 pm

We measure how the shop is used in order to improve it, and our shop pages can display a Google map. None of this happens without your agreement. Find out more