House loyalty
Every purchase gathers points
A free programme, the same in Bordeaux, in Nice and online. At 200 points, the house gives you 15 % off your next purchase; for your birthday, 15 % more in our shops. Your points follow you everywhere and never expire.
1 point
per euro spent
In our shops in Bordeaux and Nice as well as online. Calculated on the amount including VAT, after discounts, excluding delivery charges. Your points do not expire. In Switzerland, your purchases in francs are counted at their equivalent value in euros, as recorded by our till.
200 points
= 15% off your next purchase
Usable in store or online. Can be combined with quantity discounts, but not with promo codes or the birthday discount.
15%
for your birthday
A code is sent to you by email one week beforehand, to present in store, if your date of birth is recorded in your account or at the till.
10 points
per review of a purchased product
Whatever your rating: a two-star review earns as much as a five-star one. One review per product.
How soon is your first discount?
Your 15 % discount is ready in 5 months. A review posted each month brings it forward by a further 10 points.
Join
At the till in our shops, or by creating your account on the website with your mobile number. Already a customer in our shops? Use the same e-mail and the same number as at the till: your points are waiting for you.
Frequently asked questions
Do my in-store purchases count?
Yes. There is a single account: it is linked to your mobile number, whether you shop in Bordeaux, in Nice or online. Points earned in a shop appear online, and vice versa.
Do my points expire?
No, they have no expiry date. When you use your 15% discount, 200 points are deducted from your balance.
How do I use my discount online?
Sign in to your account: as soon as your balance reaches 200 points, the order summary offers you “Use my 15% loyalty discount”. The 200 points are only deducted once the order has been paid; if the payment fails, they are returned to you. In store, simply give your number at the till.
Can I combine the discount with a promo code?
No: the loyalty discount cannot be combined with a promo code or with the birthday discount. It can, however, be combined with quantity discounts (5% and 10%).
How do I earn points with a review?
Post your review on the page of a product you have purchased. Once the review has been approved by the house, 10 points are credited to your account, whatever the rating. One review per product, and no more than 100 review points per month.
How do I join?
At the till in one of our shops, or by creating your account online with your mobile number. It is free, and if you are already an in-store customer, use the same email and the same number as at the till.
Where can I see my balance?
In My Account, online, and at the till in our shops. The basket also shows you what each order earns.
The full rules are set out in article 22 of our terms and conditions of sale.